Yes. For the return of the Product, the Customer can use a carrier of their choice with return costs at their expense: in this case, the Customer, after exercising the right of withdrawal in the manner indicated in the terms and conditions, must return the Product to Ebikeforlife, using a carrier of their choice under their responsibility and at their expense, without undue delay and in any case within 20 calendar days from the date on which they communicated to Ebikeforlife their decision to withdraw. The Product, appropriately protected and packaged, must be shipped to the following address: DirAuto Srl, Via Alessandro Manzoni 135, 25040, Berzo Inferiore, Brescia.
If the Customer wants to use Ebikeforlife’s shipping services for returning a Product, the rates are:
- 50 euros for returning an E-bike;
- 10 euros for amounts less than 99 euros.
Once Ebikeforlife has received the return of the product perfectly intact in its packaging, within the following 14 working days it will proceed with the refund of the total amount due paid by the Customer for the returned Product. The refund will be made using the same payment method used by the Customer for the purchase of the Product, unless otherwise agreed between the parties.
For more info: Terms and Conditions of Sale